Dr. C. Smiley-Marquez
Carolyna is a black belt conflict resolution consultant specializing in multi-party and complex conflicts that require systems and diversity dynamics and cross cultural competence. She holds masters' level certification in mediation, counseling, coaching and advanced communication skills and is a state licensed Professional Counselor with advanced training in a number of helpful modalities. She is the content and technical producer for this educational program and other distance learning programs for the US Air Force's Conflict Management Coaching Program.


USAF Alternative Dispute Resolution Program
Conflict Analysis:
Tools & Models

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Related Resources (Click on title for more information)

USAF Conflict Management Coaching
Coaches Development Calls

USAF Podcast Series
Conflict & Communication

USAF Infocast
Conflict & Management Coaching

Conflict Analysis & Resolution
Tools & Models: An Interactive Learning Program

USAF Multi-Tasker Case Study

USAF Case Study
Multi-Tasker Quizzes